Accessibility Statement
The accessibility standards we aim for on livecovered.com, and how to reach us if any part of the site is hard to use.
Introduction
Cornerstone Insurance strives to make livecovered.com accessible to all visitors, including people with visual, hearing, mobility and/or cognitive impairments. We work on this continually as we build and update pages.
Accessibility on the Website
We review the Website for accessibility issues as we build and update pages, using the Web Content Accessibility Guidelines (WCAG) Version 2.1 Level AA as our standard. We are consistently working to improve the Website to comply with these standards.
How we check
We test the site two ways. Automated checks run against the WCAG 2.1 Level A and AA rules on every page template, including the header, footer, search, archive and error pages. A person then reviews the same templates by keyboard and with the structure a screen reader relies on: headings, landmarks, form labels, focus order and link text. Every new page is built on the same tested templates, and we repeat the review when the site design changes.
Using the site by keyboard
Every part of the site can be reached with a keyboard. Pressing Tab on any page reveals a Skip to content link that jumps past the menu. Menus, forms, the quote request, the reviews panel and the page footer all show a visible focus outline as you move through them, and the Escape key closes the reviews panel.
Known limitations
Some parts of the site come from third-party services, and we are working with those providers on the remaining gaps:
- The Google reviews panel is supplied by a reviews service. We have added keyboard support, a visible close control and an Escape key, but the review text and star ratings are formatted by that service.
- Address suggestions in the quote form come from Google. You can ignore the suggestions and type the address in full.
- A small number of older pages are still being rebuilt on our current page design, which carries the improvements above.
Disclaimer
Despite our efforts, some pages and content may not yet fully conform to WCAG 2.1 Level AA. Where that is the case, it is usually because we have not yet found or identified the most appropriate technological solution, and we continue to work on it.
Report an issue
If any part of the site is hard for you to use, tell us directly — call or text 813.920.8181, or email [email protected] with the word accessibility in the subject line. Our contact page lists the same phone number and email. Your message goes to our own team, and every report helps us find and prioritize the next fix. And anything you can do on the site — quote requests, policy questions, document requests — you can also handle entirely by phone or text. A member of our team responds to accessibility reports within two business days.
This statement was last reviewed on September 15, 2026.