If you’ve had a great experience with our agency, please take a moment to review us on Google+ local, Facebook or Angie’s List to provide others with the information they need to make the right choice for Tampa insurance.
Cornerstone prides itself on providing exceptional customer service. Below are a sampling of notes we’ve received from our clients, as well as current public Google Reviews.
Cornerstone insurance is the best. I have used them for several years and just recently made multiple updates and they have been accommodating and responsive. Everyone in the office is fantastic to work with and I would recommend them to anyone.
Gina was incredibly helpful and more than happy to answer my repeated questions. We went with her agency because of her willingness to educate me on the process and explain everything.
Although I can’t comment on how this company would handle a claim, I can tell you that I am very pleased with my new agent, Jimi Barfield. He has been dedicated and diligent and capable in getting us an insurance binder in time for the closing on our condo purchase in spite of some unreasonable demands on the part of the underwriting department. I hope we never have to make a claim, but if we do, I hope Jimi will be there to go to bat for us!
I love these guys!! Joshua and Pammie have saved me so much money it is incredible. I had them quote me the exact homeowner’s coverage from another insurance company several years ago. At first I did not trust them enough to have them recommend their suggested coverage. My policy to my amazement dropped by 50%. A few months ago Pammie recommended I have a wind mitigation inspection done and that I let her recommend policy changes. She let me know of numerous credits I was not taking advantage of. Another 55% decrease in my policy. Since these credits were in effect last year, they also did a retroactive credit and sent me a check!!! Additionally, my bank advised I am due a $1300 refund for overpaid escrow due to the decrease in insurance expenses. I challenge you to find another insurance company that treats you better or saves your more money!!
I was shopping insurance for house. Google brought me to Cornerstone. I have been dealing with Jimi, and he is really helpful. He got back to my very quickly with the quotes, and he is always there to answer my questions. I was pretty happy, and thinking to move my auto insurance to them as well.
Had a fantastic experience getting homeowners insurance for our new home. Josh and his team do everything they can to get the best insurance at the best rates. Susan worked with me on the coverages to get the most for our money. If you have a solid home and disclose any prior claims or damage you will have no problems getting approved; and even if you do have issues with the chosen insurance company, Josh and his team are quick to do everything in their power to resolve. I trusted all the many, many 5-star reviews and am so glad I did. I am paying about $400 less per year than I was before.
I have been dealing with Cornerstone for three years and they are always friendly and helpful. And they got me a great deal on my homeowners insurance.
What can I say about Pammie Bussey and Cornerstone Insurance? SUPERB! Not only will they find you the best insurance coverage at the best price, but when something goes wrong (and that’s why we have insurance), Pammie actually sticks with her customers and supports them through the claim process. Our son had all of his belongings stolen during a military relocation move. Not only did she help us with the claim process, but she repeatedly followed up with our insurance company to “move things along.” Most agents only care about selling you the policy. Pammie, however, remains on your side to help when she can. I recommend Pammie and Cornerstone Insurance highly.
As a first time homeowner, I had no idea where to start with finding the right insurance policy. Thankfully, I found Cornerstone from a quick Google search and the whole thing was extremely easy from there on out. I filled out my request for a quote and I got a call back the very next day. I had a complete quote e-mailed to me within the next few hours. From there I was able to sign everything online which was a relief because I didn’t have to leave work or waste time scanning documents… Thank you so much for making this step in home buying stress free and easy for me!
What can I say. I was getting dropped by Nationwide and my agent told me the only place he could put me was Citizens. I found you guys online and am very happy I did. I not only avoided Citizens, but you took care of my flood, auto and umbrella as well. I am glad I could keep all my policies with one agency instead of having everything all spread out. I will be getting a new boat soon and will be adding that as well. Thanks again & talk to you soon.
I purchased a home, auto and flood policy through Cornerstone Insurance after shopping my Allstate agent and a referral from my mortgage broker. They were very responsive when I had questions about their quotes and ended up offering me the best premiums. After doing research on the companies they quoted through, I found that they were all highly rated. I saved several hundred dollars on the package they put together verses the closest competitor and I feel like I was treated with respect throughout the process. I have referred several people to the agency and have heard nothing but positive feedback.
I have always found that Josh and his team at CORNERSTONE Insurance to be ready, willing and MORE than able to meet the needs of my clients! Cornerstone Insurance has been a valuable resource to me and my clients.
I’m not really sure why my old agent had never recommend a wind mitigation inspection, but when I had one completed on advice of Josh at Cornerstone, I found I could save more than $850 per year with their company. They also provided me a competitive auto rate. Instead of having two agents to work with, I now only have one. Thanks again.
My premium through State Farm was going to double from the year before. I was referred to Cornerstone Insurance by my neighbor and was happily surprised to see they were able to save me 40 percent off of my home insurance. They got me the coverage I wanted with an A rated company.
I was dropped out of the blue by Liberty Mutual, whom I had been with for more than SEVEN years. You provided me policies through Tower Hill and Travelers at much better premiums (and better coverage to boot). I told several of my co-workers about you so expect a call from them soon!
I have finally found the consummate insurance agent and company that I can rely on for service and competitive pricing. Joshua Butts and his team at Cornerstone Insurance are highly professional and trustworthy.
The folks are Conerstone Insurance Inc. are extremely courteous, prompt, professional and knowledgeable. As a first time homeowner, the process could be a bit overwhelming. However, Conerstone Insurance Inc. made insuring our most valuable possession very simple while still providing great service. A couple of days ago, I called Conerstone Insurance Inc. with what I thought was a complicated issue. Cloee quickly made me feel as though there was nothing to worry about. She coordinated with my lender and followed up with a call to me once everything was resolved. I would recommend Cornerstone Insurance Inc. to all of my friends and family.
I was provided several quotes for my homeowner policy by Nick. He not only saved me approximately $600.00 per year when I switched carriers but also told me when my renewal for my auto policy is ready he can save me more money. I highly recommend Cornerstone Insurance. This agency is very personable,professional and has my best interest at heart. Thank you Nick and I look forward to working with you in the future.
My experience with Cornerstone has been outstanding. I have had Homeowner's Insurance for over 40 years. For more than 30 years I was insured by one of the "Big Four" insurance companies and dealt directly with that company's agent. Switching to Cornerstone has resulted in better coverage, better service and significant savings. As a lawyer for more than 40 years I know that Joshua and his staff are very knowledgeable and they do an excellent job of explaining coverage options and the various risks involved in making informed choices.
Customer since 2011
The team was very nice and professional. 's. McNary was able to answer questions and help in the process of changing insurance. I have already recommended others to use Cornerstone.
Jennifer D., customer since 2017
Ileana was great to deal with. No pressure and very responsive!
Diana D., February 2017
Illiana is outstanding! She follows up on any questions that I have.
Joseph M., customer since 2015
We are very happy with the service and would recommend to our friends and family.
Richard J., customer since 2015
Responsive. Offered options. Would like to explore if I can reduce my automobile insurance cost by combining with home insurance.
Customer since 2015
You are customthere.er friendly, attentive and always
Customer since 2015
Cornerstone insurance is a great company which provides comprehensive insurance coverage with reasonable good price. Susan Tufts is the agent I'm contacting with is very efficient and knowledgeable. She turns out to provide a great help to customers by explaining terms clearly, and asking detail questions.
Customer since 2015
Very helpful and everything happened in a timely manner
Customer since 2015
Great rate, pleasant agent, knows her product, answerEd all questions, very professional.well trained.
Customer since 2015
The personal service provided by Gina was exceptional! She was always very helpful and kind. I never felt like I was a bother (though I probably was) Since then, when I've interacted with anyone @ Cornerstone, I've had the same wonderful experience. I actually did refer my brother to Cornerstone. He was equally impressed and, I believe, purchased insurance on his scooter. I really can't say enough about my experience...it was great!
Michele K., customer since 2015
Working with Joshua at Cornerstone has been a great experience. THey were instrumental in working a new plan, same covrerage with more cost effective pricing. The customer service that I receive from Joshua and his team is alwayg great. I look forward to continuing our relationship.
Ronda C., customer since 2015
Very helpful on recommending the correct policies and amounts of insurance needed.
Customer since 2015
I am happy with Cornerstone Insurance. I like an agency that picks up phone when you call and you don't have to hear annoying plz hold.
Marsha S., customer since 2014
You were looking for a less expensive homeowner's plan for me before I was even aware that my premiums were increasing - thank you!
Customer since 2015
Excellent and prompt customer relation and service. Very accommodating to work with your timezone and availability.
Shivaji S., customer since 2015
The reason that I am so pleased with cornerstone is because the sales representative went above and beyond her position. I sold my house in Tampa and bought a house in Crestview Florida and she was there with me through the whole process. She answered all my questions and found the best price possible which was Edison insurance company for my needs. Way to go Gina and the other girls in cornerstone office in Tampa. I certainly will use cornerstone for all my future needs. thank you Chris Territo
Cresula T., customer since 2015
I'm happy with the personalized service I've received. All of my questions were responded to quickly and all of my insurance needs have been taken care of in a professional and timely manner.
Customer since 2015
Customer service is key to a successful business. Thanks for caring.
Customer, November 2016
I am very happy with Cornerstone. Not only did they saveme a bunch of money, but every employee I had to talk to was knowledgeable, friendly and competent.
Customer since 2015
Appreciate that you check to make sure I have best rate each year
Customer since 2014
Helpful, honest and kind
Customer since 2014
In all relationships there are question that arise. how do file for a claim? or Do you Know your wind mitigation discount expired? your agents have been there for Judy and I. asking the right questions and giving the right answers the first time. Why I did not give you a 10? you might stop trying if you could not get any getter!
John F., customer since 2014
Calls are returned in a timely manner. Courteous and helpful staff.
Customer since 2015
Always courteous, friendly, knowledgeable and the way they answer the phone is sooooo inviting. CAROL Alvaro
Carol A., customer since 2013
Lowered my homeowners by getting me the "Gated Community" discount
Greg L., customer since 2014
Many things are what has been more than expected, such as a) notices of hurricane preparations and insurance reporting as necessary, b) up dates on current legislation as to homeowners coverage and c) follow up on current cost impacts for recovery of property costs in the event of a catastrophic event.
Customer since 2014
I'm never horrified when I get my renewal.
Claire R., customer since 2014
We recently moved here from NJ and Cornerstone provided thorough assistance helping us meet our insurance needs. All the staff that I have spoken to have been very pleasant and willing to assist us.
Customer since 2016
Prompt response and competitive pricing.
Customer since 2014
Gina McNairy was so great to me. She stayed in constant contact with me helping me find the right insurance for my needs. Even when I felt I was bothering her by calling her all the time to find out the status between my lender and my insurance policy she just told me that's what she here for and call anytime. Great person to work with and would recommend Cornerstone to anyone.
Andrew N., customer since 2016
The staff is always very prompt and helpful when needing answers!
Patricia K., customer since 2014
Great communication. Very easy to contact. Prompt response time. A++
Amelia G., customer since 2014
Fast, friendly service and accurate responses to all my questions. Willing to go the extra mile to save me money.
Customer since 2014
Prompt responses and always looking to get me the best rate. When I signed up with Cornerstone, they found discounts and knew the laws better than others and better than my credit union and saved me a lot of money. Had it not been for Cornerstone, my credit union would have had me listed as a house in a flood zone that would have REQUIRED flood insurance.
Customer since 2014
Great service, prices and easy to work with!
Customer since 2014
Everyone I've been in contact with at Cornerstone has been amazing! They are helpful, efficient, and available whenever you need them! Thank you for making my life easier!
Customer since 2013
I have multiple lines of insurance for various properties / assets. Cornerstone has always offered me several choices of coverage from several companies. Outstanding products and service!
Charles I., customer since 2012
Knowledgeable and prompt service. Susan is very nice to work with and conistently returns your call in a timely fashion.
Customer since 2016
You took care of everything and made the process very easy.
Roger B., customer since 2016
I have only experienced professionalism for cornerstones employees. Very pleased with their services in general. I have recommended cornerstone to several people.
Jeremiah S., customer since 2016
I have been a long time client of Cornerstone. Their team is always very professional and knowledgeable in their field. I called the other day to let them know that I put an alarm system in my house and Pammie said to send her the certificate and she would check on the adjustment for my premium. I recommend them any chance I get!
Mary P., customer since 2010
Very responsive staff and quick turnaround on questions with good f/u
Customer since 2010
Susan provides outstanding service and is nice to talk to. She found the most cost-effective options for my home insurance.
Ricardo S., customer since 2016
Great customer service and will to help in all ways
Customer since 2013
Good price. Helpful suggestions. Friendly service
Customer since 2013
Good service and followup
Keith M., September 2016
We live out of state and were purchasing a home in Tampa. Cornerstone made easy and convenient to accomplish the paper work and get coverage in a tight time frame for the closing which was critical for us. A year later when we had a new roof put on and were eligible for a discount, all the wind mitigation paperwork was handled fast and smoothly with just a phone call- again from afar. It is a pleasure dealing with an agency where you can be sure any issues are handled with care and on a timely basis. I would recommend Cornerstone to anyone who appreciates hassle free insurance coverage and values customer service. David Cain Carrollwood Village
David C., customer since 2012
I was able to call and get my payment for my house insurance moved to a quarterly plan instead on one lump sump. The service agent was wonderful and understanding. Great service!!!!!
Tami U., customer since 2015
Our Citizens policy was due and we did not realize it. The day the policy was due, Pammie emailed us letting us know that she did not see that the invoice was paid. Because she emailed us, we were able to transfer funds to Citizens right then and not have our policy laps. That was absolutely wonder that she reached out to us and alerted us the we did not make payment. THANK YOU Pammie !
Customer since 2013
I had only the best experience with Cornerstone. The replies where always prompt and very helpful. It has been a pleasure working with them
Customer since 2016
First of all, someone from the office called me back right away. This was very important to me. By the way, some of the other companies NEVER called me back at all. Everyone that I worked with was very helpful and professional. Thanks.
Customer since 2016
Easy to communicate with. Explained everything in details
Customer since 2016
Gina and her team are awesome!! I switched companies due to the lack of service I received from my last agent and I'm happy to say it was a great decision! I highly recommend Gina, her team and Cornerstone Insurance.
Debra S., customer since 2016
1. You and your staff listen to details of my personal insurance circumstances to access what insurance products I need. 2. You are sensitive to costs. 3. You are aware of our environment (sinkholes, ground flooding, storms) and factor them in. 4. You assist during claims making and are able to explain the non-sensical conclusions of the carriers and are patient with my questions. 5. No matter how uninformed a question may be, your response is thorough and respectful. 6. I clearly feel you have my back in insurance matters. 7. I have already referred you to several people.
Customer since 2013
Everyone in that office goes out of their way for you! I usually do not like walking into a office building but everyone there makes you feel so good! No one makes you regret coming to the office for a question or whatever! You are aLl so helpful! I have recommended people to your office & I will continue to do so!
Jeanette M., customer since 2013
Positive, friendly and accurate responses from everyone I have spoken with the cornerstone.
Dan A., customer since 2013
Cornerstone agency provide me with an affordable home owners policy. Great service from their agents every time I call. Please support our Mission Trip to the South Pacific this Oct.-Nov. at gofundme.com/267tszg
Adam H., customer since 2013
I like paying my premium over the phone with prompt and courteous service.
Customer since 2012
You were very good when we had questions.
Customer since 2012
Thank you for Keeping in touch all year not just when premiums are due.
Customer since 2012
Asking the right questions, great customer service and follow-through.
Customer since 2012
You always respond quickly and completely to our questions and concerns.
Katherine M., customer since 2012
Very helpful professional staff and Josh is very accessible. -Client since 2010
Mani V., customer since 2010
Very responsive - always returned calls/emails immediately. Answered to questions were very understandable.
Richard K., customer since 2016
Response time is great. Susan Tufts has been great to work with.
Stephen G., customer since 2016
Susan was very helpful in the process over emails. Provided direct and clear answer to all my questions. And answered emails very quickly and timely. Did not try to underestimate anything on the quote and provided clear direction to assist in helping with my closing for my home. She offered other services to me if they were needed. She demonstrated excellence in customer service, which is rarely what is offered in any industry.
Customer since 2016
Gina was very responsive and helpful throughout the process.
Customer since 2016
Super quick and responsive, which was great when working with a closing deadline.
Christina N., customer since 2016
Susan was great to work with. We had many questions and she responded quickly with answers that were in English...easily understood. We would definitely recommend Susan and Cornerstone Insurance.
Cindy H., customer since 2016
Explained policy and options well and prompt customer service.
Customer since 2016
You was very helpful and helped us get insurance on our condo .
Janna C., customer since 2016
excellent customer service and rates
Guy M., customer since 2016
Joshua and the Cornerstone team have been great We have a long standing relationship - since 2011! They have been attentive and supportive. Thank you ! You're.the BEST !!
Patricia B., customer since 2011
Very prompt friendly servce; thoroughness; derailed and knowledgeable. Would definitely recommend this company to others looking for home owners insurance. Thank you for being so awesome!
Customer since 2016
Great service
Customer, August 2016
Every time I deal with cornerstone, the staff if freindly and courteous. Through technology, they have made the payment and signing progress easy and convenient as well. They also always seem to find me a good price. I have recommended them to friends and will continue to do so. Thanks for all your hard work. -Billy Poulos
Basilios P., August 2016
Always available and instantly responsive. No one wants to spend a lot of time or money on insurance, and they make it quick, easy and fair/inexpensive
Amber G., customer since 2012
Quick curteous response when asked to "shop" my auto insurance. Suggestions were made in coverage changes to save me money.
Arnold K., customer since 2016
Every time a call the receptionist is always knowledgeable and helpful.
Gail A., customer since 2011
Fast and efficient service!
Christian M., customer since 2015
Your team is always responsive and available for live discussions when needed. That's great service.
Customer since 2009
You were there for me when I was purchasing my villa and I didn't know what I was doing. Doing these types of transactions from MA on a FL property was crazy but you got me through it and with the best quotes. Over the years, you and your staff have answered all my questions. Thanks again for great customer service.
Customer since 2011
Fast response to questions. Knowledgeable about policy.
Customer since 2011
Very Responsive and great to work with.
Michael W., customer since 2011
Very courteous & efficent staff.
David K., customer since 2011
I am very pleased with the recommendations I receive from Cornerstone and I appreciate their quick response time in getting back to me when I have had questions.
John B., customer since 2010
I am very happy since moving to Cornerstone. There is never any hassle and rates are very reasonable. I also enjoy receiving helpful info on different coverage, if I need it or not and the specifics.
Roger A., customer since 2010
The agent I work with is very knowledgeable and friendly. A good attitude goes a long way and she has always shown patience, respect, and has always answered my questions in a way I understand.
Customer since 2011
Your always very knowledge and helpful when I have a problem. When I request anything your always prompt in supplying it. Thanks.
Sallee S., customer since 2010
Great service and competitive prices. Quick response on quotes. Superb follow up after establishing policy to maintain the best coverage. Well done!
Customer since 2010
very good service
Customer since 2011
Always kind and sympathetic.Always ready to help.
Customer since 2010
I like how your agent (Pammy) is proactive trying to get me the best rate and insurance possible. She proactively approached me with some alternatives to lower/maintain my rate.
Customer since 2010
Every time I call, your staff is courteous and helpful. My impression is that you have a very well run organization.
Robert S., July 2016
I like the personal attention to my needs and the prompt response I get every time I need something or have a question about my insurance.
Christopher C., customer since 2011
Always willing to help with a quote and never get upset if we do not use the quote right away. Never any pressure, just kind and excellent service.
Customer since 2010
Always are there to attempt to find a more cost effective option for us.
Customer since 2010
Cornerstone was always on top of it & easy to deal with, I couldn't provide a higher recommendation for any group I've come across
Michael G., July 2016
Prompt service with satisfying response!
Lucy S., customer since 2009
The office staff is very knowledgeable and quick to respond to any questions I have called with. Josh has always made himself available to speak with me directly when requested. I feel the customer service they provide is top notch and would (and have) highly recommend.
Colleen Z., customer since 2010
Good coverage at a fair price. Office staff always helpful in answering questions.
Customer since 2009
Prompt and accurate service. I can always get my questions answered by people that truly seem interested in customer service.
Gary D., customer since 2013
Love Pammie!
Kevin M., customer since 2009
Good rate. Easy renewal.
Customer since 2010
Cornerstone employees always seem to have fast easy access to our file, and quick answers to our questions.
Customer, July 2016
Like that you are local and will get back to you timely if you have a question they do not have an immediate answer to
Customer since 2009
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