Tower Hill Insurance in Florida
Tower Hill has been insuring Florida homes since 1972 — through Hurricane Andrew and every hurricane season since — and today it carries one of the largest homeowners books in the state. It’s also the carrier our agency places more than any other — and our top-tier Emerald Agency standing means that when your quote or your claim needs a human at the carrier, we can reach one. Here’s who Tower Hill is, how it’s rated, what it writes, and how to see its price for your home next to 20+ other Florida homeowners carriers before you decide anything.
Tower Hill at a glance
Carrier ratings verified directly with each rating agency.
Fifty-plus years of Florida — through Andrew and everything since
Tower Hill started in Miami in 1972 writing manufactured-home insurance, and it has spent more than five decades doing one thing: insuring Florida property. The company is headquartered in Gainesville, and the exchange that now carries its Florida homeowners policies writes in Florida and nowhere else — Florida risk is the whole business, not a branch office of it.
Longevity in this market is earned the hard way. Tower Hill was twenty years old when Hurricane Andrew tore through Miami-Dade in 1992 — the storm that bankrupted a string of insurers and sent national carriers into a retreat from Florida that reshaped the market. Tower Hill stayed, kept writing, and grew. It wrote through the four hurricanes of 2004 and the storms of 2005, through Irma in 2017, Michael in 2018, Ian in 2022, and Milton in 2024 — after Milton, its catastrophe teams set up field response sites in hard-hit Gulf Coast communities within days of landfall. Every Florida hurricane of the last fifty years has crossed this company’s book, and the company is still here — larger today than it has ever been.
The leadership matches the history. Tower Hill’s leadership remains in the founding family’s second generation — established by W.T. Shively, with William J. Shively heading the parent organization today — and from our seats on Tower Hill agency council boards we can tell you the bench behind them is career Florida insurance talent: underwriters, claims leaders, and executives who have worked this state’s hard markets, soft markets, and the rebuilding years after each big storm. In a market where the people running a carrier are often the biggest reason it excels, that depth of experience is a real part of the value.
The focus shows up in scale, too. Florida OIR market data (May 2026) puts Tower Hill at more than 419,000 residential policies in force — the fourth-largest residential insurer in the state, ahead of Citizens. Behind the policy count sits institutional capital: RenaissanceRe, one of the world’s major reinsurers, holds a stake in the exchange’s management company, and the carrier buys a catastrophe reinsurance program that has run in the billions of dollars — the kind of storm-season backing a Florida-only insurer needs.
We know this company from the inside. Cornerstone holds Emerald Agency standing with Tower Hill — its top agency tier — which means underwriting questions get answered before they become delays, and when something about your policy needs a person instead of a portal, we know which person.
Why your policy says “Tower Hill Insurance Exchange”
If you’ve been with Tower Hill for a while, you may remember names like Tower Hill Prime, Tower Hill Preferred, or Tower Hill Signature. Beginning in 2022, Tower Hill brought its Florida personal-lines business together under one insurer built for the purpose: the Tower Hill Insurance Exchange, a Florida-domiciled reciprocal insurer. Policies renewed into the Exchange, and the older companies stepped back from Florida personal lines. Same brand, same agents, one consolidated Florida insurer.
A reciprocal exchange works differently than a stock insurance company — neither structure is better or worse; they’re organized around different owners. A stock insurer answers to shareholders. A reciprocal is owned by its policyholders, called subscribers, and it’s run by a management company on their behalf. Two practical things follow from that structure:
- Subscriber savings accounts. When underwriting results allow, a share of the exchange’s profit can be allocated to accounts held for subscribers rather than paid out to outside shareholders.
- A surplus contribution. New members make a contribution, set at 10% of premium, that builds the exchange’s capital — the money that pays claims. It’s part of the quote we walk through with you, line by line, so nothing on the declarations page is a surprise.
The Exchange launched with backing from institutional investors including RenaissanceRe and Gallatin Point Capital, and it has added capital since — funding raised to support growth in the policies it carries.
How Tower Hill is rated — plainly
Two rating agencies currently rate the Tower Hill Insurance Exchange, and we cite both directly:
- Demotech: Financial Stability Rating of A (Exceptional), affirmed June 2026. Demotech is the rating agency that reviews most Florida homeowners specialists, and A (Exceptional) is a strong grade on its scale.
- KBRA: BBB+ insurance financial strength, Stable outlook — an investment-grade rating from Kroll Bond Rating Agency, which has become a significant rater of Florida carriers, held by the Exchange since its formation.
Tower Hill’s companies are not rated by AM Best today. If you’re comparing carriers, that’s worth understanding in context rather than alarm: most Florida homeowners specialists are rated by Demotech or KBRA rather than AM Best, because the national agency’s model has historically been a difficult fit for single-state catastrophe writers. What matters is the same three questions for any carrier — who rates it, what the rating is, and when it was last affirmed — and we put those answers on the table for every carrier we quote you, Tower Hill included. For the fuller picture of how Demotech, KBRA, and AM Best each grade Florida carriers, see our guide to Florida home insurance financial strength ratings.
Tower Hill is an admitted Florida carrier, which also means its policyholders have the backing of the Florida Insurance Guaranty Association, the statutory safety net that stands behind admitted insurers.
What Tower Hill writes in Florida
Tower Hill’s Florida book covers most of what a household owns:
- Homeowners (HO-3) — the core of the book, with an optional enhancement endorsement package (Tower Hill calls it Emerald) that adds coverages beyond the base form, subject to the policy’s terms.
- Landlord and dwelling-fire (DP-1 and DP-3) — one of the larger landlord books among Florida carriers, which matters if you own rentals: a carrier that genuinely competes for landlord business prices it like it wants it.
- Condo unit-owners (HO-6) and renters (HO-4) — for unit owners, we pair the quote with the master-policy questions that decide what your own policy needs to carry.
- Mobile and manufactured home — the line Tower Hill was founded on in 1972, and still part of its appetite today.
- Flood — a private flood program written with underwriting partners including RenaissanceRe and Hiscox, with building limits available up to $5 million and a 7-day waiting period versus the NFIP’s 30. Every Florida home needs some amount of flood coverage — the question is how much and through which market, and pricing it alongside your home policy costs nothing.
Endorsement options like equipment breakdown and cyber protection are available on qualifying policies — which ones fit is a policy-by-policy conversation.
The rate story, honestly told
Florida homeowners rates rose across the market in recent years, and Tower Hill was no exception: beginning with October 2023 renewals, its rates went up, driven by the cost of the catastrophe reinsurance every Florida carrier buys. Here’s the part of the story most carriers can’t tell: when those pressures eased, Tower Hill filed a 5% base-rate decrease on its HO-3 homeowners and DP-3 landlord policies, effective December 1, 2025 — for new business and renewals alike — citing calmer storm results and the drop in claims litigation that followed Florida’s legal reforms.
If your own renewal doesn’t move the way a base-rate headline suggests, there’s a mechanism, not a mystery: your premium also reflects the inflation adjustment on your Coverage A rebuild limit, your home’s documented roof age, your insurance score, and any endorsement changes — each carrier weighs these its own way (our guide to why Florida home insurance premiums move walks through every driver). Working with your agent, a renewal review puts the pieces side by side and checks the discounts Tower Hill offers — wind-mitigation credits, secured-community and alarm credits, loss-free history, senior discounts, and credits for water leak-detection devices — so the price you renew at reflects everything your home has earned.
Where Tower Hill competes hardest
Every carrier has homes it prices most aggressively — and knowing each carrier’s sweet spots is exactly what an independent comparison puts to work for you. Tower Hill’s own program materials point to a few:
- Year-round and seasonal homes alike. Plenty of carriers hesitate on seasonal and secondary residences; Tower Hill names both in its appetite — a real advantage for snowbird households.
- Landlords. A six-figure dwelling-policy count means rental homes aren’t a side business here.
- Manufactured homes. Five decades of pricing this line is its own kind of expertise.
- Homes that document their strengths. A wind-mitigation report, a permitted re-roof, leak-detection devices — Tower Hill’s discount structure pays for documentation, and we help you collect what your home has earned.
None of this makes Tower Hill the answer for every home — no carrier is. Each of our 20+ Florida homeowners carriers weighs age, construction, roof, and location differently, which is exactly why we quote them together and let your home’s facts pick the winner.
Two ways to use this page
Already a Tower Hill policyholder?
You’re with a financially rated, Florida-committed carrier — and your renewal is still worth a look each year, because discounts and home updates only count once they’re on the policy. Share your current policy through Canopy Connect, our secure link that reads your declarations page so you don’t retype anything, and working with your agent, we’ll review where your coverage and credits stand — and confirm what the rest of the market says about a home like yours.
Shopping and seeing Tower Hill quoted?
Good sign — it usually means your home fits the appetite of one of the state’s largest insurers. See the full picture before you commit: one entry with us returns Tower Hill’s price next to 20+ other Florida homeowners carriers, same coverage questions across the board, and a licensed Florida agent to walk you through the differences that matter.
Tower Hill Insurance: your questions, answered
Is Tower Hill a good insurance company in Florida?
Here’s what we can tell you as agents, backed by the public record: Tower Hill has insured Florida homes for more than five decades — operating through Hurricane Andrew in 1992 and every hurricane season since — and today it carries a Demotech A (Exceptional) rating affirmed in June 2026, an investment-grade BBB+ from KBRA, and the state’s #4 residential policy count (Florida OIR data, May 2026). It’s the carrier our agency places most, and we hold its top agency standing. Whether it’s the right company for your home is a comparison question — and we put its quote next to 20+ others so you can see for yourself.
Why did my Tower Hill policy move to the Tower Hill Insurance Exchange?
Starting in 2022, Tower Hill consolidated its Florida personal-lines business from its older companies — Prime, Preferred, and Signature — into one purpose-built Florida insurer, the Tower Hill Insurance Exchange. Policies moved at renewal, keeping the same brand and agent relationships. It’s a reorganization story, not a red-flag story: the Exchange is where Tower Hill’s Florida future lives, and it holds the ratings above.
What is a reciprocal exchange, and what are subscriber savings accounts?
A reciprocal is an insurer owned by its policyholders — called subscribers — rather than by stockholders, run by a management company on their behalf. Members make a surplus contribution (at Tower Hill, 10% of premium) that builds the capital that pays claims, and when results allow, a share of underwriting profit can be allocated to subscriber savings accounts. It’s a different ownership structure than a stock insurer — neither better nor worse — and we’re glad to walk through what it means on your quote.
Does Tower Hill have an AM Best rating?
No — Tower Hill’s companies aren’t rated by AM Best today. The Exchange is rated by Demotech (A, Exceptional — affirmed June 2026) and KBRA (BBB+, Stable). That mix is common in this market: most Florida homeowners specialists are rated by Demotech or KBRA, whose models are built around single-state catastrophe writers. As an admitted carrier, Tower Hill’s policyholders also have the Florida Insurance Guaranty Association behind them.
Does Tower Hill write flood insurance?
Yes — a private flood program written with partners including RenaissanceRe and Hiscox, with building limits up to $5 million and a 7-day waiting period versus the NFIP’s 30. Every Florida home needs some amount of flood coverage; what changes home to home is how much and through which market, since flood pricing today turns on property-specific factors like distance to a flooding source, rebuild cost, and elevation. We price flood alongside your home quote so you see both answers at once.
Why did my premium change when Tower Hill announced a rate decrease?
A base-rate change and your renewal are related but not identical. Your premium also carries the annual inflation adjustment on your Coverage A rebuild limit, your home’s documented roof age, your insurance score, and any endorsement changes — so an individual renewal can move differently than the base rate. Working with your agent, a renewal review lines up those pieces and checks every discount your home qualifies for, so your price reflects your home’s full story.
How do I file a Tower Hill claim?
File directly with Tower Hill — 800-342-3407, the online policyholder portal, or the mobile app, around the clock; the carrier’s own claims team is the fastest route to an adjuster. Your agent’s real work comes before any loss: call or text 813.920.8181 with the coverage and deductible questions while the season is quiet, so what the policy is designed to do is settled before it is ever tested. What a policy covers is always specific to its terms — which is exactly why that conversation belongs ahead of the storm.
Is Tower Hill leaving Florida?
The public record says the opposite: Florida has been Tower Hill’s entire business since 1972 — it stayed and kept writing through Hurricane Andrew and every hurricane season since, while waves of national carriers pulled back — and OIR data (May 2026) shows it holding the state’s fourth-largest residential policy count, with a rate decrease filed for late 2025. Carrier footprints are always worth watching in Florida, and that’s part of what an annual review with your agent is for.
